Contact information
CONTACT INFORMATION
Last updated: September 11, 2026
Livo Ocean is a Christian digital publishing store operated by:
ERIK R CEJA LIMITED
Doing business as: Livo Ocean
CUSTOMER SUPPORT
Email: contact@livoocean.org
Phone: +1 915-704-6048
BUSINESS ADDRESS
7 Boa Dr W
Kearney, Nebraska 68847
United States
HOW TO CONTACT US
For questions concerning digital delivery, product access, billing, refunds, licensing, privacy, or another store-related matter, contact us by email or telephone.
We aim to respond to customer-support requests within two business days. Response times may be longer during weekends, United States federal holidays, or periods of unusually high request volume.
DIGITAL PRODUCT SUPPORT
For assistance with a digital product, please include:
• your full name;
• your order number, if available;
• the email address used during checkout;
• the name of the digital product;
• a description of the issue; and
• screenshots or error messages, when applicable.
Before contacting us about a missing delivery email, please check your spam, junk, promotions, and filtered folders.
PAYMENT AND PRIVACY NOTICE
Never send complete credit-card numbers, security codes, passwords, government identification documents, or other highly sensitive information by email.
Livo Ocean does not provide customer support through unofficial social-media accounts or private messaging profiles.
LICENSING AND COPYRIGHT REQUESTS
For church, ministry, class, small-group, organizational, copyright, or licensing questions, contact:
contact@livoocean.org
PRIVACY REQUESTS
To request access, correction, deletion, or another available privacy right concerning personal information, email contact@livoocean.org with the subject line:
Privacy Request
We may request reasonable information to verify your identity before completing the request.
CUSTOMER COMPLAINTS
If you have a complaint, contact us first and provide sufficient information for us to investigate and attempt a reasonable resolution.
Nothing in this contact notice limits any rights or remedies available under applicable law.